2.1 General Purpose #
The purpose of this policy and procedure manual is to:
- Establish a uniform system of daily conduct by and between Associates when dealing with each other, other members of the Company, our clients, and members of the public. You and the Company each agree to engage in business in an honest and professional manner in order to create positive client relations, goodwill, and profits.
- Provide you with policies and guidelines to help provide quality service to our clients and avoid disputes with and liability to others.
- Provide an orderly system of conflict resolution.
As a representative of the Company, you agree that in the event of any possible conflict of interest, you will immediately notify the Company in writing so that the Company can take appropriate steps in rectifying the conflict for the mutual protection of all parties. You agree to apply best effort in all real estate opportunities listed with the Company and the solicitation of new clients and customers for future business. Furthermore, you agree to act at all times in a lawful and ethical manner for the greatest mutual benefit of both parties.
2.2 Incorporated Items #
The following items are incorporated into this manual by reference whether or not the items are attached:
- Local, State and Federal Real Estate Law.
You agree to observe all applicable local, state, and federal laws, rules, and regulations, the NAR Code of Ethics and Bylaws of the Local, State, and National Associations of REALTORS®, and the applicable Multiple Listing Service(s) (MLSs). - The parties agree to conform to and abide by all laws, rules, and regulations of any State regulator or Real Estate Commission or State Department overseeing real estate business activity, that are binding on, or applicable to, real estate licensees.
- Strict adherence to the governing rules and regulations of the Code of Ethics of the National Association of REALTORS®, Local Association governing documents (Bylaws, MLS Rules and Regulations, etc.) will be followed by the Company and its Associates.
- Each party acknowledges receipt of a copy of this policy manual, the NAR Code of Ethics, the Local Board/Association Bylaws, and the Rules and Regulations of the Multiple Listing Service.
2.3 Associate Licensing, Legal, and Affiliation Requirements #
The following provisions will be complied with at the Associate’s sole expense:
Real Estate License / Loan Officer License Mandatory Continuing Education, Automobile Insurance Coverage
- You shall maintain your own current real estate license in good standing
- You shall meet all Continuing Education (CE) requirements as established by each State. Proof of CE compliance and license renewal shall be provided to Company no later than fifteen (15) days prior to the applicable renewal date.You are responsible to maintain automobile insurance coverage at all times and name the Company on your policy as an additional insured, or you can sign an addendum stating you will not be transporting clients in your car.
Membership in the Association of REALTORS®
- You agree to become and remain a member of the Local Association of REALTORS®, State Association of REALTORS®, and National Association of REALTORS® and to be responsible for paying all applicable dues and fees in a timely manner.
- You expressly understand that you may choose to join any local Association in which the Company holds membership. You can also join other Associations as a secondary membership even if the Company holds no membership in the particular Association.
- You also understand that the Company is a member of the State Association of REALTORS®, the National Association of REALTORS® (NAR), and may belong to any of the Institutes and Societies of the National Association of REALTORS®.
- You agree to abide by the rules and regulations of these organizations to which the Company must adhere as a member thereof.
2.4 Responsibilities #
You are responsible to work in accordance with Company policies and procedures. Your failure to comply with the policies and procedures within this manual may result in your termination from this Company.
2.5 Exceptions to Policies and Procedures #
When exceptions appear to be needed, they shall be discussed in advance with the Manager. Any exceptions shall be in writing and apply only to the particular situation for which the exception is granted.
2.6 Changes in the Manual #
This Policy Manual may be changed from time to time by the Company. Changes can be made at any time and will be distributed periodically. The policies posted on-line, at any given time, represent the Company’s current Policy Manual. Proposals for policy or procedural changes should be sent to the Manager for study and recommendation. Any questions as to the existence of policy at any time in the past should be directed to your Manager.
2.7 Conflict with the Manual and Independent Contractor Agreement #
In the event of a conflict between this Policy Manual and your Salesperson/Broker Independent Contractor Agreement, the terms of this Policy Manual shall prevail.