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Topic · 10 policies

Office, hours & contacts

Business hours, hotline, holidays, meetings, office rules

  1. 4.1Real Estate Office Business HoursBusiness hours are: Mondays–Fridays: 8:30 AM to 5:00 PM Saturdays: Closed Sundays: Closed - Sabbath
  2. 4.2Transaction Support Hotline HoursHotline Support hours are: Mondays–Fridays: 8:00 AM to 5:00 PM Saturdays: 9:00 AM to 5:00 PM Sundays: Based on Availability
  3. 4.3Observed HolidaysThe following holidays will be observed, and the office support staff will be unavailable: New Year’s Day Martin Luther King Jr. Day Memorial Day 4th of July Labor Day…
  4. 4.4Contacting the CompanyEmergency Contacts If you are involved in an incident resulting in serious injury to people or property, immediately dial 911. Non-emergency Contacts A representative of…
  5. 4.9Company MeetingsRed Flag meetings (mandatory) will be held, as needed, to inform the Associates of changes to the Independent Contractor Agreement, laws affecting the practice of real…
  6. 4.12Conference RoomsConference rooms are available for your use for a fee. Fees vary by location and are determined by the executive suite company. They are available on a first come, first…
  7. 4.18Keys and Access CardsYou will not receive a door key or access card for the executive suite offices unless you lease a private office. If you do lease a private office from the executive…
  8. 4.14Office EquipmentThere are copiers, scanners, printers, fax machines, and other necessary office equipment for your use in each executive suite office. There is a charge to use the…
  9. 4.15Dress CodeBusiness or business-casual attire is a requirement when you are serving the public in real estate transactions and when representing the Company. Casual attire should…
  10. 4.25Telephone PolicyGeneral The company utilizes a phone service to answer inbound calls during normal business hours Monday through Friday. If a caller requests a specific agent, the…