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Section 4 · General Office Procedures

4.4 Contacting the Company

1 min readLast updated: edition

Emergency Contacts

If you are involved in an incident resulting in serious injury to people or property, immediately dial 911.

**Non-emergency Contacts
**

A representative of the Company will generally be available during work hours to discuss real estate matters. In a business emergency, the representative may be contacted after business hours.

If the representative cannot be reached, you should not act until he or she is able to contact the Company; however, if the emergency pertains to the wording of a sales agreement, a protective clause to the effect that “this agreement subject to the review and approval of Broker or (client’s) legal counsel within (a time frame) after acceptance of this offer” should be inserted in the contract. Contact the Broker support hotline for immediate assistance during business hours.

Professional Conduct

As a member of the National Association of REALTORS®, you are expected to be familiar and comply with the Code of Ethics. We place a high value on cooperation in the Company between our salespersons, both in the sharing of market and inventory information, as well as working together to provide a high level of service to our clients. Cooperation between salespersons fosters a congenial workplace, ultimately benefits everyone, and fosters a high level of service to our clients.