16.2 Disagreements between Company and Associate

Disagreements or disputes between Associates and the Company pertain to:

• A conflict arising out of, or in connection with, their business relationship and dealings.

• The Company policy.

• Transactions or real estate laws.

The Associate and the Company agree to mediate all disputes and claims between them arising from or connected in any way with their business relationship before resorting to court action. If any dispute or claim is not resolved through mediation or otherwise, the Associate and the Company may mutually agree to submit the dispute to arbitration at, and according to the rules and bylaws of, the local Association of REALTORS® to which both parties belong.