1.2 Best Practices Manual’s Mission - To Document Solid Policies and Procedures

The Company has cultivated a talented, hardworking group that is focused on delivering results for its clients. A unique aspect of the Company’s approach to real estate success is centered on policies and procedures aimed at eliminating the liability of selling real estate and training its associates how to provide the most ethical conduct possible at all times. For associates that work with the Company, these procedures are designed to ensure that the transfer, sale, or acquisition of a home is done properly, legally, and as painless and hassle-free as possible for the clients. The Company trains its agents to provide exceptional customer service and to adhere to an intensive and ongoing ethics training program. With clear and constant broker-agent contact forming the basis for this approach, this best practices manual, including policies and procedures, is the foundation for how the Company’s Associates conduct its real estate practice.

Failure to follow the policies and procedures in this manual will result in termination.