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Section 15 · Litigation & Claims Handling

15.2 Disputes during Escrow

1 min readLast updated: edition

If a dispute arises during an escrow between the seller, buyer, the listing or cooperating Broker, third-party vendors, servicers, or other entities, and/or the Company:

  1. Which cannot be resolved by negotiations between the parties and the agent(s) involved; and

  2. Company determines that it is in the best interest of the Company to resolve the matter during escrow rather than risk a potential claim or litigation after close of escrow or for another reason; the Company has the right to negotiate a resolution of the dispute on its own behalf, and on the behalf of the Associate, which may involve a reduction in the commission to be received, and/or a credit given to one of the parties. In that event, regardless of actual Company or agent liability or responsibility in the dispute, the Associate and the Company will participate in the commission reduction or credit pro rata in the same proportion as the commission split(s) of the agent(s) involved for that transaction.