Section 7
Handling Clients
31 policies
- 7.1Proprietary InformationTreat all client information as confidential and proprietary. You have a fiduciary duty to your clients and should never use any information learned during the course of…
- 7.2Sharing InformationIt is the Company’s policy to make a full, open, and sincere effort to cooperate with other Company salespersons, including sharing information, unless the principal has…
- 7.3Online Privacy PolicyCompany policy is that all Associates must have a privacy policy on any website advertised that collects personal information. An example of a privacy policy that may be…
- 7.4Fair HousingWe live and work in a diverse, multi-cultural society. The Company is committed to equal opportunity, fair housing, and complying with all applicable local, state, and…
- 7.5Agency Relationships and DutiesA. Recognized Forms of Agency The Company generally recognizes five forms of agency: - Single Agency (Seller’s Agent exclusively or Buyer’s Agent exclusively). -…
- 7.6Buyer Qualification PolicyWhether acting as an agent/loan officer of the seller or buyer, qualifying the buyer is a critical step in completing a property transaction. The Company strongly…
- 7.7FarmingFarming is a regular activity of Associates at the Company. Farming in real estate activity is defined as target marketing a neighborhood or geographic area to prospect…
- 7.8Listing PresentationsAll of your marketing efforts will be a waste if you don’t have an effective listing presentation. If you are a newer licensee, don’t be afraid to ask for help. Your…
- 7.9Taking ListingsIn accordance with the REALTOR® Code of Ethics, the Company urges the use of an exclusive right to sell listing agreement unless it is contrary to the best interests of…
- 7.10Listing ProceduresThe Company accepts listings and seeks to build an inventory of available merchandise for sale to buyers of homes and investment real estate. It offers the merchandise…
- 7.11Negotiating CommissionsWhile commissions are negotiable, the Company reserves the right to set minimum acceptable commissions on listing agreements. Your Manager will advise you of the…
- 7.12Commission ChargesThe Company’s commission charges are as follows: A. Rates and prices of commission charged for services to the public. - Charges to sellers for residential listings of…
- 7.13Advance FeesThe payment by a principal to the Company prior to the performance of services is known as an Advance Fee. All Advance Fee arrangements must be pre-approved by the…
- 7.14Other Listing TermsAssociates should request listings from sellers for the term of one year. When completing a listing agreement, Associates should fill in “180 days” as the time after the…
- 7.15Sellers Refusing to Sign Exclusive Right to Sell Listing AgreementIn special circumstances when sellers refuse to sign an exclusive listing agreement, Associates may request the seller sign the Company document named Authorization to…
- 7.16Disclosure of Material FactsThe Company policy is to disclose all materials facts at all times. Associates must instruct their principals to do the same. State real estate licensing law provides…
- 7.17Property Disclosure StatementsState laws require that a seller of real property consisting of one-to-four residential dwelling units deliver to prospective buyers a specified written disclosure…
- 7.18Conducting Open HousesOpen houses are a great way to expose your listing for sale and to meet prospective buyers. Plan your open houses in advance and be sure they are advertised. In order to…
- 7.19Showing PropertiesWhenever possible, preview a property before showing it to prospective buyers. If you are familiar with the property you will be more effective when showing it to your…
- 7.20Property Insurance IssuesReal estate transactions can be affected by the lack of availability and/or unaffordability of insurance to cover the property that is being bought or sold. In the past…
- 7.21Drafting and Negotiating Contracts1. When preparing an offer to purchase on a purchase agreement form, or completing an addendum or counter-offer form, make sure that the: - All blank lines are filled or…
- 7.22Purchase Sale Contract Policy1. Sale Contract Completion As a member of the State and Local Association of REALTORS®, the Company uses the standard contract forms available through State and Local…
- 7.23Loan ModificationThe Company does not provide loan modification services to our clients. You may not engage in loan modification for others without the express written consent of the…
- 7.24Property ManagementThe Company provides property management services to our clients in specific States throughout the nation. Inquire with your Broker/Manager if your state currently…
- 7.25Loan OriginationThe Company provides loan origination services to our clients in specific States throughout the nation.Inquire with your Broker/Manager if the Company is actively…
- 7.26GiftsIt is the policy of this Company that you may give gifts to your clients at closing and other times as an appreciation of their business, subject to the State laws. You…
- 7.27Out-Of-State or Out-Of-Country BusinessIf you are requested by a client to handle the listing or sale of property in a State that the Company is not currently licensed or in a geographic market worldwide not…
- 7.28Referral FeesThe Real Estate Settlement Procedures Act (RESPA) generally prohibits a settlement provider (real estate agent, lender, title company, etc.) from giving or receiving…
- 7.29Power of AttorneyIt is Company policy that you never act as an attorney-in-fact under a power of attorney for your clients. If your clients will not be available to sign documents…
- 7.30Cooperation and Compensation PolicyCooperation and Compensation of Buyer's Agents: The Company believes it is in the best interests of the Company's seller-clients to give the property the widest possible…
- 7.31Telephone Solicitation Policy - Do Not Call ComplianceIt is the policy of the Company to comply with federal and state telemarketing rules regulating the telephone solicitation activities of its agents and employees. A…
