10.5 Standards of Ethical Conduct & Behavior

Ethical conduct is good business. Ethical conduct is also legal conduct. Conversely, unethical conduct is bad business and unethical conduct is usually illegal. State and federal laws, along with the National Association of REALTORS® and its local affiliates, have passed legislation, created rules and regulations, and established standards of conduct over the years which seek to protect the public from conduct by licensees which causes harm. Although certain conduct may not be illegal per se, it still may be unethical. Ethical behavior is about doing the right and fair thing at all times. If all licensees understand and practice this simple, basic principle, the individual agents, the brokerages, the public, and the industry as a whole would greatly benefit. Company policy is that every Associate conducts themselves in an ethical manner at all times.