7.19 Showing Properties

Whenever possible, preview a property before showing it to prospective buyers. If you are familiar with the property you will be more effective when showing it to your client. Also, you may find that despite contrary representations, the property really is not suitable after all. Your time and your client’s and seller’s time are valuable, don’t waste it.

• Whenever possible, call the listing agent to alert the seller before showing.

• Give the seller reasonable time to make the property ready for you and your client.

• Listing agents should give the seller an estimated time frame within which you expect to arrive. Be prompt. If you will be considerably late, call the seller.

• If you have not heard from the seller before arriving, or if you are using the lockbox, go to the door first without your client.

• If the seller is home, explain the situation and ask for access. Remember, be respectful.

• When using a lockbox, always ring the doorbell and/or knock loudly several times and allow time to respond.

• Enter the property first and verify no one is there.

• Open curtains and turn on lights as necessary.

• Allow sufficient time for your clients to view each room and the property. Be mindful to look for any potential “red flags” about the property. (Disclosure)

• Do not leave your clients unattended in or on the property. You don’t want to be blamed if any items are missing from the property later.

• When you are finished, leave your card inside the property in a conspicuous place, and return the property to its original state (turn off appropriate lights, reset any alarms, and lock the doors).

• If for some reason you don’t show the property, call the listing agent as soon as possible to cancel.